Refund Policy

We want you to pay for 3PL Audit only if it's useful to you. That's why the first audit is free and you can try it before you buy.

14-day money-back guarantee

If you're not happy with a paid plan, email support@zingcalc.com within 14 days of your first payment and we'll refund that payment in full. No questions asked.

After the first 14 days

• You can cancel at any time. You won't be charged again.
• Your plan stays active until the end of the month you've already paid for. We don't refund partial months.
• After that, your account returns to the free plan and your data is kept.

Billing errors

If you were charged twice, or charged after you cancelled, email us and we'll refund the incorrect charge in full, whenever you notice it.

How refunds are paid

Payments are processed by Paddle.com, our Merchant of Record, so approved refunds are issued by Paddle to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank. You can also contact Paddle directly about any payment through the link in your receipt email.

Questions

Email support@zingcalc.com. See also our Terms of Service.